Job Title: Category Associate

Location: Bengaluru (Work From Office)

Department: Category

Reporting To: Head of Puja Category

Type: Full-Time

Role Overview:

We are looking for a proactive and detail-oriented Category Associate to join our team at AppsForBharat. You will be instrumental in managing puja listings and supporting state-level execution, ensuring a seamless user experience across our app and web platforms. This role is pivotal to scaling our category offerings and driving growth in the faith-tech space.

Key Responsibilities:

Puja Listings & Updates: Upload new pujas, update existing ones, and ensure 100% accuracy and quality control across app/web.
State-Level GTM Execution: Support Category Managers in state-specific research and local execution plans.
Data Collection & Analysis: Gather insights on regional puja trends, user behavior, and vendor inputs; submit actionable reports.
Pricing & Inventory Coordination: Maintain backend pricing and SKU mapping aligned with the frontend experience.
Vendor & Temple Coordination: Collaborate with the temple ops team/vendors to gather and update puja content (images, videos, timings).
Campaign Execution Support: Assist in seasonal campaign launches—curate banners, finalize naming, and implement offers.
Internal Coordination: Liaise closely with Marketing, Ops, and Content teams to ensure seamless task execution.
Quality Assurance: Perform regular checks on live puja pages and flag any discrepancies.
CRM & Repeat Order Nudges: Help drive nudges and personalized recommendations for repeat orders in collaboration with the CRM team.
SOP & Documentation: Maintain and regularly update SOPs for puja launches and execution processes.

Key Deliverables:

100% accuracy and TAT ≤ 24 hrs for listing updates.
Timely and actionable research reports (2–3 per month).
Full QA coverage of puja pages and proactive issue flagging.
Support for X state launches and X campaigns per month.
Timely turnaround (≤ 48 hrs) for new puja requests.
Zero delays in cross-functional coordination.

What We’re Looking For:

2–4 years of experience in category management, e-commerce operations, or a related field.
Strong coordination, data management, and communication skills.
Ability to work cross-functionally and handle multiple priorities.
High attention to detail and ownership mindset.
Familiarity with backend operations and content management systems is a plus.
Interest in faith-tech or cultural commerce is a bonus.

This role is critical to driving our growth and ensuring an excellent experience for users participating in pujas through AppsForBharat. If you thrive in fast-paced environments and enjoy owning processes end-to-end, we’d love to hear from you!