Return to jobs list

Operations Intelligence Analyst

Job type: Full Time · Department: Operations · Work type: Hybrid · USD 80,000-95,000 / year

Plano, Texas, United States

About Asher Med

Asher Med is building the platform that empowers frontline wellness businesses to deliver personalized, human care at scale.

We partner with wellness businesses to help them offer high-quality medical weight loss and health optimization services through technology, education, clinical infrastructure, and operational support.

Our mission is to bridge the gap between medical and wellness through responsible growth, operational excellence, and a better patient and partner experience.

We are looking for people who want to help build something high-accountability, fast-moving, and deeply impactful.  

About the Role

The Operations Intelligence Analyst to build and scale data visibility across the business. This role will own reporting, dashboards, and insights that drive decision-making across multiple functions.

You’ll transform raw data into clear, actionable insights—enabling leadership to track KPIs, identify bottlenecks, improve performance, and scale operations efficiently.

This is a high-impact, highly technical role ideal for someone with strong Tableau and SQL skills who thrives in fast-paced, ambiguous environments ensuring that billing processes and partner support workflows are efficient, compliant, and aligned with Asher Med’s patient-first philosophy.  

Key Responsibilities  

Dashboarding & Business Intelligence

  • Build and maintain Tableau dashboards across key business functions

  • Develop standardized reporting for:

  • Patient Success (tickets, response times, resolution rates)

  • Pharmacy Operations (fulfillment, QC, delivery performance)

  • Clinical workflows (intake → prescribing → fulfillment)

  • Ensure dashboards are accurate, reliable, and actionable

Data Analysis & Insights

  • Analyze operational data to identify:

  • Bottlenecks

  • Performance gaps

  • Trends and anomalies

  • Translate findings into clear, actionable recommendations

  • Proactively surface insights—not just respond to requests

SQL & Data Infrastructure

  • Write and optimize complex SQL queries across internal databases

  • Pull, clean, and structure data from multiple sources

  • Partner with Engineering and Product to improve data pipelines and integrity

  • Align with leadership on reporting, insights, and strategic improvements

Cross-Functional Reporting

  • Support Reporting across:

    • Patient Success

    • Pharmacy

    • Clinical

    • Product

  • Build and maintain reporting for tools such as:

    • Zendesk (support tickets, SLAs, agent performance)

    • Jira (engineering velocity, bug tracking, sprint performance)

Process Improvement & Automation

  • Identify opportunities to automate reporting and reduce manual work

  • Standardize metrics and definitions across teams

  • Improve data accessibility and usability

Qualifications

  • 2–5+ years in analytics, operations, or business intelligence roles

  • Advanced proficiency in Tableau

  • Strong SQL skills (complex queries, joins, aggregations)

  • Experience working with relational databases

  • Strong analytical and problem-solving abilities

  • Ability to translate data into clear, actionable insights

Preferred Experience

  • Experience in telehealth, pharmacy, or healthcare operations

  • Familiarity with insurance, cash-pay models, or subscription billing

  • Experience building support teams and processes from early-stage to scale

  • Exposure to compliance and regulatory considerations in healthcare  

Compensation Range

  • Base Salary: $80,000 – $95,000

  • Bonus: Performance-based

Benefits: Health, Dental, Vision, PTO, and Upward Mobility within the organization

What We Are Looking For

Asher Med wants people who embody seven core principles: humility, empathy, relentlessness, trustworthiness, extreme ownership, reliability, and a growth mindset. These are not just buzzwords to us. They are foundational characteristics of every team member.  

The ideal candidate is an operator. You build systems, not just campaigns. You bring solutions instead of just surfacing problems, own outcomes fully, and lead your team with clarity and care. You are organized under pressure, direct and coachable, and comfortable getting your hands dirty in a fast-moving startup environment.  

What We Offer  

  • Base salary of $80,000 to $95,000 depending on experience

  • Comprehensive benefits package including medical, dental, and vision coverage

  • Equity program giving you a stake in what we are building

  • A high-energy, in-person office environment built for people who thrive in a team setting

  • Clear paths for career growth and advancement as the company scales

  • The chance to sell something that actually changes lives, medical weight loss solutions that deliver real, measurable results for patients  

Asher Med, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Made with