Business Operations Principal (AI Adoption & Workflow)

Location: Remote / Americas (South / Central / North)

Why Chiri

We help teams work smarter via the Chiri platform, leveraging our technology and playbooks, by integrating AI into the way work actually happens. Think of us as AI sherpas, guides who meet clients where they are, map the terrain, and help them reach the next ridge safely and sustainably.

The Role

You’ll guide clients through the Chiri Framework across back-office operations: Business Operations, Finance, Accounting, AP/AR, Procurement, Payroll, Vendor Management, and related compliance. You’ll learn how the work really flows, understand the numbers and controls behind it, spot the best places for AI to help, and turn those ideas into everyday habits the team can trust.

What You’ll Do

Leveraging the Chiri framework and playbooks, you’ll plug into our system and:

• Understand the work: Meet with finance, operations, and cross-functional partners to map processes, handoffs, calendars (close, payables, payroll), and pain points.

• Clarify the data and controls: Identify where source data lives (GL, bank, billing, HRIS), what’s missing, and what standards or approvals are required.

• Find the openings for AI: Prioritize a short list where AI can reduce manual effort, speed reconciliations/approvals, improve accuracy, or tighten controls.

• Design practical workflows: Create simple, human-in-the-loop steps for invoice capture/approval, vendor onboarding, close checklists, variance notes, cash-forecast updates, and policy Q&A.

• Pilot and roll out: Build light prototypes, test with a few users, then roll out with training, checklists, and clear metrics.

• Support adoption: Track usage and outcomes; tune prompts, retrieval, and guardrails; adjust runbooks based on feedback.

• Partner across functions: Work with Finance, Operations, IT, and department heads so changes land safely and stick.

• Report clearly: Translate findings into straightforward choices and trade-offs leaders can act on.

What You Bring

• A learner’s mentality in a fast-changing AI landscape.

• Hands-on BizOps/Finance Ops/Back-Office experience at startups or companies under 500 people.

• Clear, calm communication with executives and ICs; strong facilitation skills.

• Data is a key pillar of our Chiri Framework. You don’t just love data, you’re dedicated to leveraging it as art and science to make it actionable. You can define useful KPIs, work in spreadsheets/queries, and set data standards.

• Real experience putting AI into daily ops (e.g., invoice/receipt capture, purchase approvals, month-end narratives, variance summaries, vendor/contract digests, cash-flow updates, policy answers) with sensible guardrails.

• Change enablement: you’ve helped teams adopt new practices, not just delivered a deck.

• Strong English fluency, both verbal and written, are required at C2 CEFR level for non-native speakers.

Nice To Have

• Familiarity with close acceleration, AP automation, and documentation hygiene.

• Basic scripting or SQL for quick checks and prototypes.

• Exposure to privacy/compliance needs (e.g., SOC 2) or regulated environments.

If this sounds good, we'd love to hear from you - please be sure to send a short message on why you think you'd be a great fit.