About the Role:

As a Senior QA Engineer, you will help different product lanes in ensuring bug free product releases, defining the system and processes to identify bugs which will help in delivering error free Program/Software/Product. You will work to bring out new initiatives to improve the product and processes and communicate with the product and engineering teams to bring about these improvements, maintain comprehensive -test documentation and bring in automation where possible.

What will you do:

- Prepare test plans, scenarios and write programs to test the software so as to identify bugs and enable bug free scalable software production

- Collaborate with cross functional teams to define acceptance criteria of software

- Participate in requirements, design, review meetings and evaluate requirements testability

- Understand and analyze Business, Functional, Technical, Mobile applications and UI (User Interface) testing requirements, protocols and standards

- Prepare reports on software testing and educate cross functional teams with common or trending bug/ failure scenarios to enable right first time programs

- Automate test cases for both UI and API scenarios of your team. Contribute to automation frameworks where applicable.

What are we looking for?

Must have:

 - BS/MS degree in Computer Science or equivalent practical experience

- Experience in working with Web, Mobile and API Testing in both Automation & Manual testing using Agile m-ethodologies

- 5+ years of experience in QA, preferably with Product Companies

- 2+ years of experience in Automation

- Strong experience developing in Java or Javascript

- Experience in using UI and/or API test automation tools

Good to have:

- Experience with Continuous Integration systems (e.g., Jenkins, GitLab, Bamboo)

- Experience with Karate or TestCafe is a plus

- Security + Scale testing experience

Measure of Success:

- Bug free release

- Number of bugs encountered past passthrough

- Functionality coverage through automation

- Comprehensive test documentation, bug report, test cases

- Effective and transparent communication

Who will you report to: Associate Director QA/ Principal Architect - QA Automation

Why join us:

- Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation.

- You are passionate about technology and its impact on the high-growth mobile technology space

- Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.

- Work with the smartest people who built software impacting billions of people

- Work in a fast-paced, dynamic environment where your contribution matters

About CleverTap

CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships.

At the forefront of our innovation is Clever.AI, driving the next wave of AI-powered engagement. With Clever.ai, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement.

Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta.

For more information, visit http://clevertap.com/clevertap.com or follow us on Linkedin and X.

Join us in shaping the future of engagement.

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.