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Outbound SDR (India region)

Job type: Full Time · Department: SDR · Work type: On-Site

Mumbai, Maharashtra, India

About the Role:

The Sales Development Representative will generate new sales opportunities and add qualified leads to the sales funnel. You will be responsible for prospecting into highly targeted accounts in the region through the phone, emails, LinkedIn outreach and other innovative channels, working closely and passing on hyper-qualified leads to Account Executives in the region who will convert them into opportunities for CleverTap to acquire them as New Customers.

This is a formative team for the India market and we’re looking for individuals who have driven significant growth through Outbound prospecting in the past with quantifiable results at the top and middle of funnel and deal conversions.

What will you do: 

- Conduct outbound prospecting to identify and qualify potential leads through various channels such as cold calling, email campaigns, social media and other innovative methods to get prospects interested for a conversation on CleverTap’s value proposition for their organisation.

- Collaborate with the sales team to research target accounts, stay up-to-date on industry and market trends, be surgical in identifying customers’ needs and positioning CleverTap’s value.

- Schedule and coordinate meetings between qualified leads and the sales team for further engagement.

- Utilize CRM tools to track and manage lead generation activities, ensuring accurate and up-to-date information.

- Meet and exceed monthly and quarterly quotas for qualified opportunities generated.

- Provide timely and accurate reporting on lead generation activities and pipeline status.

What are we looking for? 

- Bachelor's degree in Business, Marketing, or a related field.

- 1-3 years of experience in a Sales Development Representative or similar role, preferably in the B2B SaaS or MarTech space.

- Proven success in outbound lead generation, with a track record of meeting or exceeding targets.

- Strong articulation, objection handling and acumen to hold conversations with CXO, VP, Director and Manager profiles.

- Ability to engage and build relationships with potential clients remotely and in-person.

- Familiarity with CRM software, sales automation tools and MarTech platforms.

Measure of Success:

- Sales ready meetings (SQLs)

- Sales qualified opportunities (SALs)

- Conversion rates (SAL to Closed Won Deals)

Why join us?

- Be a part of a global growth stage startup

- Work in a fast-paced, dynamic environment where your contribution matters

- You are passionate about technology and its impact on the high growth mobile technology spaceInnovate at scale, with learning opportunities

 

About CleverTap

CleverTap is the world’s leading AI-first customer engagement and retention platform, helping brands turn data into lasting customer relationships. Powered by its proprietary CleverAI™ Decisioning Engine and Agentic AI-verse, CleverTap enables organizations to maximize customer lifetime value at scale. Its unified platform brings together AI-powered segmentation, personalization, experimentation, journey orchestration, and deep analytics, integrated with 100+ leading martech solutions.

Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalization Engines, CleverTap is also ranked among G2’s Top 10 Best Software Companies in India. More than 1,300 leading brands, including Vodafone, Tesco, Burger King, Levi’s, IKEA, Decathlon, Domino’s, 7-Eleven, Jio, Grab, Carousell, and Emirates NBD, rely on CleverTap to drive measurable growth through meaningful customer engagement.

Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 600+ employees in offices across the US, Europe, the Middle East, and Asia.

For more information, visit https://clevertap.com/ or follow us on Linkedin and X.

Join us in shaping the future of engagement.

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.

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