About the Role:

We are seeking a highly motivated and experienced Sales Development Representative (SDR) to join our expanding team. The ideal candidate will have a strong background in outbound sales, particularly within the North America  market,and be skilled in leveraging AI tools to force multiply their efforts. As an SDR, you will play a critical role in identifying and engaging potential clients, nurturing relationships, and ultimately driving revenue growth through outbound efforts.

What will you do:

- Conduct outbound prospecting activities to generate new business opportunities within the North American market.

- Discover new accounts not created in our CRM and ensure their accurate documentation within the system

- Attend events and industry conferences to network and generate leads (~ 4-8x a year )

- Collaborate closely with the sales team to develop and execute effective prospecting strategies

- Leverage your expertise in SaaS solutions to articulate the value proposition of CleverTap's platform to potential clients

- Utilize a variety of tools, including Salesforce.com, Sales Navigator, Lusha, Outreach, and Apollo, to streamline sales processes and maximize efficiency

- Engage with prospects via phone calls, emails, and social media to establish rapport and understand their business needs

- Conduct thorough research on target accounts and industries to tailor outreach efforts effectively

- Maintain accurate records of interactions and opportunities in our CRM system

What are we looking for?

What are we looking for?

- Minimum of 6 months of experience in outbound sales as an outbound SDR. 

- Minimum of 12 months of experience in the SaaS industry

- Proficiency in utilizing tools such as Salesforce.com, Sales Navigator, Lusha, Outreach, Apollo, ZoomInfo, etc.

- Advanced English speaker. 

- Strong understanding of BANT (Budget, Authority, Need, Timeline) qualification methodology

- Excellent communication, negotiation, and interpersonal skills

- Self-motivated with a results-oriented mindset and the ability to thrive in a fast-paced environment

- Bachelor's degree or equivalent experience preferred.

Why join us?

- Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation.

- You are passionate about technology and its impact on the high-growth mobile technology space

- Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.

- Flourish in an environment that nurtures Growth and Curiosity

- Empowering employees with Full-Spectrum Benefits and Assistance

Learn More:

Get to know us better before you apply!

Check out our product documentation, engineering blog, and customer stories to see how we work and what we value.

Clever.AI

CleverTap Developer Documentation

Blogs

TesseractDB™

CleverTap Product Demo

Values 

About CleverTap:

CleverTap is the world’s leading AI-first customer engagement and retention platform, helping brands turn data into lasting customer relationships. Powered by its proprietary CleverAI™ Decisioning Engine and Agentic AI-verse, CleverTap enables organizations to maximize customer lifetime value at scale. Its unified platform brings together AI-powered segmentation, personalization, experimentation, journey orchestration, and deep analytics, integrated with 100+ leading martech solutions.

Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalization Engines, CleverTap is also ranked among G2’s Top 10 Best Software Companies in India. More than 1,300 leading brands, including Vodafone, Tesco, Burger King, Levi’s, IKEA, Decathlon, Domino’s, 7-Eleven, Jio, Grab, Carousell, and Emirates NBD, rely on CleverTap to drive measurable growth through meaningful customer engagement.

Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 600+ employees in offices across the US, Europe, the Middle East, and Asia.

For more information, visit https://clevertap.com/ or follow us on Linkedin and X.

Join us in shaping the future of engagement.CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.