The Company  

Cover Genius is a Series E insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Uber, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year.

Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest-growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.

Our People are

Bold, Authentic, Purposeful and Inspired

Our People are not

Perfect, Traditional, Complacent or Cautious

About the role

As a Workplace Operations Specialist on our Workplace Operations Team, brings our purpose to life by working at the very heart of our business as innovators across all administration and service areas relating to our offices.

You will be responsible for overseeing daily office operations, managing facilities, coordinating workplace services, and ensuring a seamless employee experience. You will collaborate with cross-functional teams to optimizs processes, maintain a safe and welcoming work environment, and support company culture.

To drive success in this role, you will have strong organisational skills, excellent interpersonal skills, basic knowledge on operating AV systems and other applications required, proactive, collaborative and a team player. 

As the Workplace Operations specialist,  you will:

• Build and maintain relationships with your stakeholders

• Manage workplace day to day operations and service offerings

• Manage vendors and build relationship

• Manage workplace operations budget for your location

From managing day-to-day facility operations to ensuring other initiatives are in place, your work will shape how our offices feel and function. Whether it’s streamlining processes, supporting workplace safety, ensuring compliance or championing a seamless workplace experience, your impact will be felt in our hubs. Regular collaboration with other team members and Leadership Team in the office/hubs will be key in ensuring our work environments are safe, compliant, and conducive to productivity, reflecting our culture and commitment to excellence are achieved.

To help us level up, you'll ideally have:

• Proven experience in office management, facilities management, or other related workplace operations roles for at least 4 years

• Experience managing multiple priorities and delivering work quickly and to a high standard

• Adaptability and the ability to think quickly to reach a solution (things don’t always go to plan)

• Experience with working with people from different cultures with excellent communication skills and a collaborative mindset

• Detailed oriented, flexible and think out of the box

• Knowledge of health, safety, and security protocols within the workplace.

• Ability to negotiate with vendors and manage budgets effectively

Why Cover Genius?  

Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean?  

• Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.

• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.

• Social Initiatives - pictures speak a thousand words!

Sound interesting? If you think you have the best composition of the above, send us your resume and let's chat!

* Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

By submitting your application, you acknowledge that we may collect, store and process your personal data for recruitment purposes. To ensure a fair evaluation, we may use AI to assist in sorting applications, but all final decisions are made by our hiring team and no candidate dispositions are automated. We will keep your information on file for three years from the date of your application. For detailed information about how we handle your data and our use of AI, please review our full Privacy Policy.