Salesforce Business Analyst

Do you enjoy solving business challenges through structured analysis? Are you adept at working with stakeholders and translating their needs into actionable solutions? Then the role of a Salesforce Business Analyst at CUBE84 might be the right fit for you.

Here's what you'll do:

You engage with clients and uncover their business needs

You facilitate discovery sessions, gather detailed business requirements, and ensure alignment with client goals.

You translate requirements into scalable solutions

You define and document user stories, working closely with Developers and Admins to design and implement effective Salesforce solutions.

You drive clarity and structure in projects

You create Business Requirements Documents (BRD), Functional Requirements Documents (FRD), and process flows to streamline execution.

You ensure collaboration across teams

You work alongside cross-functional teams, bridging business and technical perspectives to deliver seamless solutions.

You uphold quality and efficiency

You design and execute test plans, conduct UAT, and provide user training to ensure successful solution adoption.

It’s great if you:

• Have 4-6 years of experience as a Business Analyst, with at least 3 years working with Salesforce.

• Have a strong understanding of Sales Cloud, Service Cloud, and Experience Cloud.

• Are experienced in stakeholder management and running business workshops.

• Have a solid grasp of business process mapping and workflow automation.

Even better if you:

• Have experience in Salesforce solutioning and designing scalable architectures.

• Have worked with Marketing Cloud, Pardot, Nonprofit Cloud, or CPQ.

• Have knowledge of Agile methodologies and Salesforce DevOps tools.