Who We Are:

Datassential is a leading global intelligence platform for the food and beverage industry. Leveraging billions of data points and cutting-edge AI, we provide a suite of innovative solutions that empower more than 90% of the world’s largest food and beverage brands to develop, market, and sell their products more effectively.

Based in Chicago, USA, Datassential has expanded its global reach through strategic acquisitions of CHD Expert (France) in 2022 and Brizo Data, Inc. (Canada) in 2025. In 2024, we secured investment from top-tier private equity firms New Mountain Capital and Endicott Capital—a milestone that fuels our accelerated product roadmap and strengthens our research and development, enabling us to deliver even greater value to our clients.

Our remote-first, globally distributed team thrives on diverse perspectives and deep expertise in the food and beverage space. Food brings people together—and at Datassential’s table, there’s room for everyone.

What We Need:

We’re looking for a customer-focused Solutions Enablement Manager to help existing clients implement and operationalize Datassential’s data services within their own systems. This team provides data and custom UI services that help clients operationalize Datassential’s data within their own systems and workflows.

In this role, you’ll work directly with existing customers to understand how they want to use Datassential data and help determine the best way to deliver and integrate it into their processes. You’ll guide data service initiatives such as CRM matching, data integrations, and Snowflake connections, ensuring customers understand the value of these services and how they support their goals.

You’ll partner closely with Customer Success and internal technical teams to scope enablement initiatives and define project goals, while Project Coordinators manage the operational execution and delivery of the work.

You Are:

• Comfortable leading client conversations and guiding discussions with both business and technical stakeholders.

• Experienced working with CRM systems, data integrations, or cloud data platforms and able to translate technical concepts into clear, practical solutions.

• Familiar with how companies operationalize data inside tools like CRM systems, internal analytics platforms, or cloud data environments.

• Curious about how companies use data and excited to help customers get more value from it.

• A strong communicator who can explain technical ideas in a way that makes sense to different audiences.

• Organized and proactive, able to manage multiple customer initiatives and keep stakeholders aligned.

• A collaborative partner who enjoys working cross-functionally with Customer Success, Product, and technical teams.

• A problem solver who likes figuring out the best path forward for customers.

• Focused on outcomes and committed to helping customers successfully adopt Datassential’s data services.

What You Will Do:

• Lead discovery conversations with existing clients to understand their goals, technical environments, and how Datassential data can support their internal systems and workflows.

• Identify opportunities to expand use of Datassential data services such as CRM matching, data integrations, and Snowflake connections.

• Define the scope, goals, and success criteria for enablement initiatives before handing execution to Project Coordinators and technical teams.

• Serve as the primary client partner during the planning phase of enablement projects, ensuring solutions align with customer needs and expected outcomes.

• Collaborate with internal data, product, and engineering teams to design solutions that meet client requirements.

• Provide guidance and context to Project Coordinators who manage the operational execution of client implementations.

• Partner with Customer Success to identify opportunities where Datassential’s data services can help customers operationalize our data within their own systems.

Requirements:

• 3–5 years of experience in a client-facing role such as customer success, implementation, technical account management, or data operations.

• Experience working with CRM systems, data integrations, or analytics/data platforms.

• Strong communication skills and ability to translate technical concepts for non-technical audiences.

• Highly organized and able to manage multiple projects or initiatives simultaneously.

• Proficiency in Microsoft Office (Excel, PowerPoint, Word).

• Bonus Points If You Have:

• Experience working with SaaS data products or analytics platforms.

• Familiarity with tools such as Snowflake, SQL, Jira, or Salesforce.

• Experience supporting data delivery, integrations, or customer implementations.

• Knowledge of the foodservice industry.

Our Table Welcomes All. We embrace diversity of both background and thought and foster an inclusive environment that extends an open landscape of opportunities to everyone. We invite each of us to simply be ourselves. We operate with respect and without judgment, celebrating both the power of the individual as well as our shared humanity.

Datassential is an equal opportunity employer. We do not require "Canadian experience" for any role.

Compensation & Eligibility:

This role is open to candidates currently residing in and authorized to work in either the United States or Canada. This is a posting for an existing vacancy.

• USA: Salary base range for this role will be $75,00 – $85,000 USD.

• Canada: Salary base range for this role will be $85,000-$95,00 CAD.

Actual compensation will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Annual Bonus: This role is eligible for an annual performance-based bonus of 8% of your base salary.

US Benefits:

• Affordable Medical, Dental, and Vision Insurance, including a no cost employee-only plan

• Paid parental leave

• 401K with dollar-for-dollar company match up to 5%

• Unlimited PTO, recharge days, and Christmas through New Year break

• Wellness Reimbursement or HQ Gym access

• Employee stipend 

Benefits listed are strictly for US based candidates. Candidates located in Canada will receive a separate benefits overview tailored to their location. 

Datassential is an E-Verify employer.