Lead - Forward Deployed Engineer
Job type: Full Time · Department: Engineering (R&D) · Work type: On-Site
Chennai, Tamil Nadu, India
The Lead Professional Services Engineer is a senior technical role at Growfin.ai responsible for designing, building, and deploying enterprise-grade integrations on our in-house iPaaS (Spring Boot) that connect seamlessly with the core Platform. This role demands strong technical expertise, a deep understanding of platform capabilities and constraints, and the ability to work collaboratively with both internal teams and customer-facing counterparts.
You will serve as a bridge between Professional Services and the Platform team, ensuring that custom solutions are efficient, scalable, and aligned with long-term product evolution. As a senior member of the team, you will lead by example, mentor junior engineers, and drive innovation in integration development.
Minimum 5 years of experience in software development, integration, or related technical roles.
Strong proficiency in Spring Boot / Java, REST APIs, and Data Synchronization.
Hands-on experience with SQL and basic ETL processes.
Hands-on experience with version control (Git), build tools (Maven/Gradle), and scripting (Bash, Python).
Ability to create detailed and accurate Low-Level Design documentation.
DevOps experience – Docker, CI/CD, logging, and monitoring is a plus.
Strong analytical and debugging mindset; proactive in identifying risks or gaps early.
Excellent written communication for design docs, SOPs, and solution notes.
Effective stakeholder collaboration across Professional Services, Implementation, Platform, and Customer teams.
Customer empathy – able to balance technical rigor with business urgency.
Skilled in conflict resolution.
Solution Design & Development:
Own the end-to-end build and deployment of integrations on the in-house iPaaS platform (Spring Boot).
Translate high-level requirements gathered by Implementation Engineers into detailed Low-Level Designs (LLDs).
Design and implement efficient, maintainable, and scalable integration workflows.
Develop and maintain reusable components, libraries, and templates for faster delivery.
Implement best practices for configuration management, code quality, and observability.
Collaborate with the Platform and DevOps teams for smooth release management.
Support & Quality:
Provide L2 support during UAT and Production — including bug triage, hotfixes, and CR refinements.
Ensure solutions meet performance, reliability, and compliance standards.
Document configurations, SOPs, and operational handoffs for long-term maintainability.
Collaboration & Mentorship:
Collaborate closely with the Platform team to understand existing features, limitations, and APIs relevant to integration development.
Identify dependencies on Platform and Product features required for upcoming customer onboardings, and proactively plan for them.
Participate in design discussions and propose reusable enhancements that reduce long-term implementation effort.
Work closely with Implementation Engineers to clarify technical feasibility, effort estimates, and timelines.
Mentor and review work from junior Engineers in the team.
Foster collaboration and shared learning within the Professional Services team.
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