We're looking for an Associate - People Science to lead customer launches. This person will support Amber customers in setting up the right listening strategy and act as a partner in their EX journeys.

What will you be doing?

1. Design & Support Surveys – Help create, refine, and analyze employee engagement surveys, pulse checks, and research studies.

2. Lead Amber question sessions (edits or new design requests) and dashboard review sessions with customers ranging from HR professionals to CXOs

3. Take charge of the personalization of question design for unique organization needs and standardization of overall frameworks/top metrics for benchmarks

4. Work with other consultants to identify key themes and narratives from Amber dashboard to help our customers improve their culture and business outcomes.

5. Suggest evidence-based action plans to improve employee experience and partner with customer teams to drive some of these interventions

6. Strengthen cross-functional partnerships with Customer Onboarding and Customer Success functions (via OKR linkages, process transformation, quality of common deliverables, and so on) with a focus on the end-customer experience

Who will you work with?

Ajay, Saloni, Twinkle and of course the rest of the jovial inFeedo team

Is this you?

1. Experience: 0–2 years (internships or project experience in HR, behavioral science, research, or design thinking preferred).

2. Education: Bachelor’s degree in I/O Psychology, Organizational Development, Design, or related field (Master’s is a plus but not mandatory).

3. Communication: Strong communication and presentation skills especially for designing questionnaires, explaining design rationale, survey results, and connecting them to potential actions

4. Punching above their weight: Taking ownership and making do with less. Ability to work independently in a survey operations role

5. Stakeholder Management: Experience in survey design and analyses, as well as presenting results to HR professionals and leaders

6. Data Analytics and Visualization: Ability to read through complex data sets to find out simple yet effective insights for the customers to consume. Ability to present the data in a story form that can drive customer engagement | storyboarding

Brownie Points:

• Comfort with survey designing.

• Strong documentation and analysis skills — you love turning insights into clear outputs.

• Curious, empathetic, and willing to learn from different teams.

What happens after you apply?

1. Step 1: Within 15-20 days of your application - which is wholesome, original & expressive - our People Success Team will reach out to you for a quick chat.

2. Step 2: Within 4-6 days of chatting with the People Team, you will get a call from someone from your future team to discuss the job role.

3. Step 3: If all goes well, we’ll we’ll schedule a call with your future manager to deep dive into the role with you and for you to show off your skills through a small task.

4. Step 4: After a quick interaction with the People Success Team, if our vibes match, a tête-à-tête with the founding team follows.

5. If we mutually enjoy the 4 steps, we onboard you with a big smile! :)

Our expectations before you click “Apply Now”

• Read about inFeedo and Amber

• Read about inFeedo’s core values

At any step, if things don't work out, we proactively send an email. You are welcome to ask for detailed feedback and re-apply in the future. :)

We are an equal opportunity employer and value diversity at inFeedo. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or education. 

[Passion>Skills>Education]