About Job

What Will You Do

• Build strong relationships and customer loyalty programs for existing users

• Analyzing and segmenting customer data to develop campaigns as well as monitoring & segmented campaign management

• Contributes 5% from existing users by implementing CRM programs that includes top up, increase TPV, reward, bonus and retention

• Managing & develop CRM systems or method to implement campaigns from commercial perspective (system under development Wooblaz)

• Collaborating with sales, business development, partnership, marketing, customer service and operations teams to improve the customer experience

What are We Looking

• Experience in CRM at least 3-4 years, from Fintech Industry is a Plus

• Familiar with CRM tools such as Wooblaz

• Strong Interpersonal and Communication Skills

• Excellent problem-solving and negotiation skills.