What will you do

• Design, implement, and continuously refine Paper.id’s performance management framework (OKRs, KPIs, competency-based reviews).

• Own the end-to-end performance cycle process (goal setting, mid-year reviews, year-end evaluations, calibration, promotion cycles).

• Partner with HRBPs and managers to ensure consistent application of performance frameworks across departments.

• Coach leaders and employees on effective goal setting, feedback, and performance conversations.

• Develop and deliver training or toolkits to support performance management practices.

• Analyze performance data to identify trends, strengths, and gaps across the workforce.

• Collaborate with Compensation & Benefits to link performance outcomes with rewards and recognition.

• Create dashboards/reports for leadership to track performance distribution and effectiveness.

• Recommend enhancements to performance tools for better user experience and adoption.

• Benchmark performance management practices in tech/startups to keep Paper.id competitive.

What will you need

• Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or related field.

• At least 3-4 years of experience in HR, preferably with a focus on performance management, talent management, or organizational development.

• Performance Framework Expertise: Mastery of OKRs, KPIs, scorecards, and review processes.

• Coaching & Feedback Skills: Able to train and mentor managers on performance conversations.

• Data Analysis & Interpretation: Turns performance metrics into actionable insights.

• Communication & Simplification: Explains systems in a clear, user-friendly way.

• Stakeholder Influence: Gains buy-in from leaders.

• Process Design & Execution: Manages performance cycles end-to-end with precision.