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Relationship Manager

Full Time · Jakarta · Partnership & Commercial Strategy

About Job

At Paperid, we are seeking a highly skilled Relationship Manager to maintain and strengthen our relationships with existing clients, while also identifying new business opportunities. Our ideal candidate will possess exceptional communication and negotiation skills, with a proven track record of achieving business targets and exceeding customer expectations.


Skills & Qualification

  • At least 3+ years working experience in a reputable Fintech/Banking company/FMCG, particularly in a Relationship Manager/Business Development role

  • Possess a network of potential clients in Horeca or FnB Raw Materials

  • Deep understanding of the retail-FMCG, financial services, and technology industry

  • Excellent communication skills, with the ability to negotiate and present complex information to clients

  • Energetic, mature, accountable, self-drive, fast learner, and good analytical skills

  • Willing to work with target orientation

  • Have a good communication skill

Responsibilities

  • Maintain relationship with clients by providing support, information, and guidance to ensure timely and successful delivery of our solutions according to customer needs and objectives

  • Present product information to clients in a clear and concise manner, highlighting the benefits and value proposition of our solutions

  • Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions

  • Achieve business target according to business goals, while continuously identifying new business opportunities and upselling/cross-selling existing products and services

  • Develop and maintain a network of potential clients in Horeca or FnB Raw Materials, with a focus on building strong relationships and driving business growth

  • Stay up-to-date with industry trends and developments, and apply this knowledge to identify new business opportunities and improve existing relationships

  • Work collaboratively with internal teams to deliver solutions that meet customer needs and exceed their expectations

  • Ensure that all interactions with clients are professional, timely, and of high quality, and that customer feedback is collected and acted upon

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