About Paradex

Paradex isn’t just another decentralized exchange—it’s a Super App. We’ve combined three powerful financial primitives: Exchange, Asset Management, and Borrow/Lend Markets, all seamlessly composable and accessible through one unified account that uses your entire portfolio as collateral, including any spot and derivative assets. Trade, earn, borrow, lend, and grow your on-chain identity—all in one place. Backed by top-tier investors and incubated by Paradigm, we are scaling rapidly. Come help us grow!

Quick Facts

• $50 Billion Lifetime Volume

• $180 Million Average Daily Volume

• $35 Million Total Value Locked

• Paradex is committed to building transparently in public 👉 key platform statsYour mission

What You’ll Do

• Client Support: Serve as the primary technical contact for top clients, handling API integrations, troubleshooting, and debugging.

• Tool Development: Build and manage analytical tools for the Product team to monitor and report on product and client success, including dashboards, alerts, and monitoring systems.

• Automation: Create automation tools for Product and Sales teams to streamline operations and enhance client engagement.

• Collaboration: Work closely with Core Engineering Teams to resolve technical issues and manage the Paradigm Product Knowledge Base, including API documentation and technical guides.

What You Bring

• Client Communication: Exceptional communication skills with the ability to engage proactively with clients. 5+ years of experience in a client facing role

• Technical Tools Proficiency: Experience with Datadog, Grafana, and other observability tools.

• Independent Worker: Capacity to operate independently with minimal supervision and a readiness to take initiative.

• On-call Availability: Willingness to be on-call, including occasional weekends.

• GitHub Experience: Familiarity with using GitHub for code changes, CI workflows, and feature development.

• API Mastery: Proven experience with API integration and support.

Nice to Have

• Coding Expertise: Strong skills in Python and ideally Go, with a solid foundation in coding and system design.

• Git Comfort: Comfortable using Git and familiar with Crypto Exchange APIs.

• Crypto Knowledge: Experience in crypto trading, derivatives, and working with trading platforms.

• Automation and Scripting: Skills in writing automation scripts and building sandboxes.

• Certifications: DataDog certification is a plus.

Your Perks & Benefits

• Competitive Pay: Top-tier compensation in the industry.

• Generous PTO: Unlimited vacation.

• Full Benefits: Comprehensive packages tailored by country.

• Technology & Learning Allowances: 3,500 USD for your first-year setup, $2,000 USD refresh every 2 years, plus $1,000 USD annually for learning and development.