About Parasail

Parasail is an early-stage AI infrastructure company building the foundation for how modern AI systems run in production. As we grow, we're looking for a People & Workplace Operations Manager to help build the operating environment that supports our team and culture in flourishing. This role is perfect for someone who loves creating order, cares deeply about employee experience, and is excited to help shape how a startup works day to day.

Imagine joining a team where you have the autonomy to create processes and systems from scratch. Our People & Workplace Operations Manager will play a crucial role in shaping the future of Parasail's workplace and operations, making it an incredibly exciting time to join us.

Role Overview

Key Responsibilities

People & Employee Experience

• Support onboarding and offboarding processes, ensuring a smooth and thoughtful experience

• Maintain employee-facing resources and internal documentation that promote clarity and transparency

• Support employee engagement initiatives and day-to-day people operations

• Work with team leads to support execution of people-related processes

Workplace & Culture

• Own the in-office and hybrid experience, including logistics and space coordination

• Plan and execute team events, celebrations, and in-person gatherings

• Help translate company values into everyday workplace experiences

Operational Systems & Projects

• Own recurring operational workflows that keep the company running smoothly

• Support finance, HR, and compliance processes in coordination with internal and external partners

• Identify opportunities to improve processes and help implement those improvements

• Contribute to cross-functional projects that improve efficiency and employee experience

Platform & Business Operations

• Support platform user management and account coordination

• Support billing team in monitoring workflows and surface issues as they arise

• Work with internal teams to resolve operational questions and support ongoing execution

Hiring & Candidate Experience

• Coordinate interview logistics and candidate communications

• Ensure candidates experience Parasail as organized, welcoming, and respectful

What Success Looks Like

• Workplace operations run smoothly and adapt as the company grows

• Operational processes are clear, reliable, and scalable

• Candidates consistently have a positive, professional experience

• Employees feel supported, informed, and excited to work at Parasail

Who You Are

• Highly organized, thoughtful, and execution-oriented

• Enjoy building systems and improving how work gets done

• Comfortable working across teams and coordinating with specialists

• Excited by early-stage startups and fast-moving environments

• Take pride in running a well-organized operation

• Optional: Interested in learning about artificial intelligence and innovation at the forefront

Experience

• 4–6+ years of experience in people operations, office management, operations, or similar roles

• Experience in a startup or high-growth environment is a plus

Role & Company Details

• Office location: San Mateo, CA

• Hybrid schedule: Monday–Wednesday in office