About Plum

Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organisations.

Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance.

Plum is on a mission to insure 10mn lives by 2025. Backed by leading global investors including Tiger Global, and Sequoia Capital, we help companies care better for their employees by providing.

About the Role

We're looking for a Marketing Operations Manager who turns complex data into crystal-clear insights. You'll be the analytical backbone of our marketing engine, building systems that drive real impact.

Role Responsibilities

• Analyze bulk marketing data to uncover trends and optimisation opportunities

• Build dashboards and reports that translate numbers into actionable strategies

• Identify process gaps and design solutions that eliminate friction

• Manage marketing tech stack and ensure seamless data flow between platforms

• Create forecasting models for campaign performance and budget allocation

• Support strategic decisions with data-driven recommendations

Role Requirements

• 3-5 years in marketing operations, data analytics, or business intelligence

• Advanced Excel/SQL skills with experience managing large datasets

• Proficiency in marketing automation (HubSpot, Marketo) and CRM systems

• Experience with analytics tools (Google Analytics, Tableau, Power BI)

Technical Requirements

• Statistical analysis and A/B testing experience

• Data visualization and dashboard creation

• Marketing attribution modeling knowledge

• Project management and process documentation skills

Good to have

• InsurTech/FinTech/Healthcare experience

• Python/R programming skills

• Customer data platform (CDP) experience

• Marketing mix modeling knowledge