About Plum

Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations.

Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance.

About the Role

As a Recruiter at Plum, you will play a pivotal role in building a team of dedicated professionals or freshers focused on ensuring our customers' success and satisfaction. You will be responsible for attracting, assessing, and hiring top talent that aligns with our commitment to delivering an outstanding customer experience.

Key Responsibilities:

• Partner with CS leads/managers to understand their staffing needs and develop effective recruitment strategies.

• Utilize various sourcing methods, including job boards, social media, professional networks, and referrals, to attract a diverse pool of qualified candidates.

• Screen resumes, conduct phone interviews, and assess candidates’ skills and qualifications.

• Manage the interview process, including scheduling interviews, gathering feedback, and making recommendations to hiring managers.

• Negotiate and extend job offers to select candidates, ensuring parity in compensation packages and addressing any concerns or questions.

• Develop and maintain strong relationships with candidates, providing a positive candidate experience throughout the hiring process.

• Collaborate with hiring managers and HR team members to develop and implement effective recruitment strategies and processes.

• Own alternate hiring processes like Weekend Hiring Drives, Campus Placement Drives to build and maintain a robust pipeline of candidates of all times

Minimum Requirements:

• Understanding of the overall customer success team

• Excellent communication and interpersonal skills, with the ability to build rapport with candidates and hiring managers.

• Strong negotiation and influencing skills to secure top talent.

• Ability to work in a fast-paced, dynamic environment with changing priorities and deadlines.