Job Summary

(RemotelyHR is hiring on behalf of Heritage Pointe)

You will be responsible for working with the Executive Director to successfully build occupancy thru sales and move ins. Supports the Executive Director in generating inquiries, handling prospects, conducting tours, entering and utilizing data entered into the lead management system and other activities necessary to achieve budgeted census goals.

Responsibilities

1. Work closely with the Executive Director to plan and implement lead-generation activities that result in generating sufficient qualified inquiries to meet move-in goals.

2. Handle inquiries to the community via phone or drop-in.

3. Must be able to quickly establish rapport and complete a thorough discovery to address prospect needs.

4. Conduct tours of the property. Able to effectively overcome objections and ask for the sale.

5. Conduct personal follow-up with variety of prospects. Able to identify and make recommendations for addressing objections/needs.

6. Complete paperwork and data entry into the lead management system, Yardi on a daily basis.

7. Keep up-to-date on competition including their strengths and weaknesses. Identify ways to overcome any objections.

8. Actively participate in any in-house marketing events.

9. Actively participate in generating resident and prospect referrals

10. Actively participate in any community outreach efforts.

11. Supports creating a culture where the business decisions made in this position, along with individual employee engagement, drive top-line revenue and occupancy.

Conduct the following networking/outreach activities:

• One on one appointments

• Luncheon meetings/presentations

• Attend industry related networking meetings

• Attend/sponsor industry related expos/conferences

• Cold calls/drop by visits

• Off-site educational presentations

• Public relations opportunities

• Consistent follow-up with all networking contacts

Requirements

• Proven experience in territory sales or technology sales with a strong track record in achieving sales goals.

• Excellent customer service skills with the ability to build rapport and trust with clients.

• Strong negotiation skills with the ability to influence decision-making processes effectively.

• Familiarity with software tools for tracking sales activities and managing customer relationships.

• Experience in conducting product demos and presenting solutions tailored to client needs.

• Solid understanding of market dynamics and trends relevant to the industry.

• Strong organizational skills with the ability to manage multiple accounts simultaneously while maintaining attention to detail.

Job Type:

Full-time Benefits:

• 401(k)

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance

Experience:

• RCFE Community Sales: 2 years (Required)

• Senior Living: 2 year (Required)

• Sales: 4 years (Required)

• Knowledge of Yardi CRM a plus