About Rocketlane

Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation.

Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects—reducing chaos and boosting customer satisfaction across industries.

We’re a close-knit team of over 100 passionate professionals, all focused on building a product that teams love to use. Our journey has been fueled by $45M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners.

Role Overview

The Implementation Solutions Consultant plays a critical role in bridging customer needs with effective solution delivery. In this role, you will partner with customers to understand their business and technical requirements, design scalable solutions, and ensure seamless execution through collaboration with internal teams and partners. This is a customer-facing position that combines technical expertise, problem-solving skills, and consultative engagement to drive successful outcomes and long-term customer value.

• Lead discovery workshops with customers to capture business and technical requirements, translating complex needs into clear and actionable solution designs.

• Develop precise Statements of Work (SOWs) outlining scope, deliverables, timelines, and resource requirements.

• Design and validate technical solutions and configurations that align with customer objectives and best practices.

• Support the implementation team and partners with solutioning and/or building complex integrations and customizations as needed.

• Stay current on Rocketlane product capabilities and evolving industry best practices to continually enhance solution recommendations.

You should apply if you have

• Minimum of 5 years of experience in solution architecture, technical consulting, or delivery management.

• Strong understanding of SaaS architecture frameworks.

• Demonstrated ability to draft SOWs and manage contractual commitments effectively.

• Excellent analytical, problem-solving, and communication skills, with the ability to work across technical and business stakeholders.

• Experience working with APIs, integrations, and enterprise IT systems is preferred.

Why join us?

At Rocketlane, we’re all about building a great product and a great place to work. Here’s why you’ll actually look forward to Mondays:

• Impact and ownership: You won’t just be another cog in the machine; here, you’re more like a turbocharged engine part. Bring your ideas, make them happen.

• Work with the best: We’re a team of passionate, quirky, and ridiculously talented people. Come for the work, stay for the memes.

• Celebrate wins: Whether we’re hitting major milestones or celebrating new funding, we like to mix it up. From rap videos to team outings, we believe in celebrating big.

• Learn and grow: We’re all about learning—and we’re not just talking about the latest SaaS trends. You’ll grow your career, pick up new skills, and maybe even learn to love Excel (or at least tolerate it).

• Flexibility and balance: While we love collaborating in the office five days a week, we know everyone has their own rhythm. That’s why we offer flexibility around hours—so you can bring your best energy, whether you’re an early bird or a night owl. Pajamas optional (at least outside the office).