About SaaS Labs

Every business talks about “better customer conversations.” SaaS Labs builds products that actually make them happen. From JustCall to Callpage to ServiceAgent.ai, we help thousands of businesses communicate better. With 300+ people across India, the US, and beyond, we’re at an inflection point as AI reshapes business communication. Working here means total ownership—moving fast, building big, and seeing real impact. If you’re nodding along, let’s talk.

About the Role

We’re looking for a Content Manager to lead and scale content production for JustCall, owning the end to end creation process and setting the standard for high-impact webpages and blogs.

In this hands on leadership role, you’ll collaborate closely with our SEO and content teams, as well as external vendors, to ensure every piece is accurate, engaging, search optimized and aligned with our growth goals. If you’re equally strong at writing, guiding others, and improving processes, this role is a great fit for you.

This role is based in Bangalore, and we work in office 4 days a week because some of the best ideas still happen over coffee and whiteboards.

What We'll Count on You For

• Manage and scale JustCall’s content production pipeline in partnership with the SEO team.

• Create detailed content briefs for internal writers, external vendors, and agencies.

• Oversee external writers and vendors, ensuring deadlines and quality standards are consistently met.

• Edit and review content for accuracy, clarity, and SEO best practices.

• Write content to support production goals or high priority initiatives.

• Maintain content quality and consistency using style guides, checklists, and structured review processes.

• Track and report on content performance, taking ownership of improvements when results fall short.

• Experiment with and refine AI-driven workflows to improve efficiency in research, briefing, and editing.

What'll Make You a Great Match

• Prior experience creating and managing content for B2B SaaS products is mandatory.

• C2 level English proficiency.

• 5+ years of marketing experience, with 3+ years in content roles; and 2+ years in a managerial or team lead position.

• Proven ability to plan, edit, and optimise content across multiple formats (blogs, product pages, landing pages, etc.)

• Experience managing content execution, including external writers and agencies.

• Solid understanding of SEO content fundamentals (competitor analysis, keyword research, content gap analysis, on page optimisation)

• Demonstrated success in driving traffic, rankings, and conversions through content.

• Familiarity with SEO and analytics tools (Google Search Console, Google Analytics, KW Planner, Semrush, SurferSEO)

• Strong editorial judgment with the ability to give clear, constructive feedback.

• Comfortable using AI tools to streamline workflows (briefing, research, editing) while maintaining content quality.

• Analytical mindset with the ability to monitor performance, diagnose issues, and implement improvements.

Because Life’s Too Short For Boring Jobs

• Take time off when you need it. We trust you to manage your energy and schedule responsibly.

• We don’t track hours, just impact. Work when you’re most productive, as long as you show up for your team.

• Competitive pay that reflects your skills, experience, and the value you bring.

• Once a year, we also trade Zoom calls for real hugs and high fives, gathering somewhere nice and sunny to connect, recharge, and celebrate.

• Comprehensive physical and mental health coverage for you, your partner, and your family, because care shouldn’t come with fine print.

SaaS Labs takes pride in being an equal opportunity employer. We believe diverse teams build better products, which is why we're committed to taking hiring or any employment decision regardless of race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity, sexual orientation, or any other characteristic.