The Company Behind the Products

Every business talks about “better customer conversations.” SaaS Labs builds products that actually make them happen.

From JustCall to CallPage to ServiceAgent.ai, we help thousands of businesses communicate better.

Here's where we are: With 300+ people across India, the US, and beyond, we’re at an inflexion point as AI reshapes business communication.

What's it like to work here? Total ownership. We’re a team that moves with purpose, builds with ambition, and loves seeing our work make a real impact.

And, if you're already nodding along, let's start the conversation.

The Flagship Product

With JustCall, we’re leading the innovation on how sales and service teams connect with their customers— using AI — across calls, texts, emails, WhatsApp, and whatever comes next! It’s a multichannel communication system that helps 7000+ of our customers serve theirs better- with 24/7 AI Agents, on-point integrations, and other forward-looking features.

About the Role

We are looking for a multi-disciplinary leader to own our entire "Indirect Revenue" engine. You will be responsible for the holy trinity of partnerships: Technology (integrating our product into others), Channel (enabling agencies/resellers to sell for us), and Affiliates (managing high-volume referral traffic). You will build a holistic ecosystem where these three pillars feed into each other to drive efficient growth.

What We’ll Count on You For

1. Technology & Integration Partnerships (The "Product" Pillar)

Identify strategic tech partners (e.g., CRMs, ERPs, complementary SaaS tools) that unlock new markets for us.
Work with our Product Team to prioritise and launch native integrations.
Manage listings on partner marketplaces (e.g., Salesforce AppExchange, HubSpot Marketplace) to drive user acquisition.

2. Channel & Agency Partnerships (The "Sales" Pillar)

Recruit and enable Solution Partners, Agencies, and Value-Added Resellers (VARs).
Develop a structured certification and enablement program to ensure partners can successfully demo and implement our software.
Lead co-selling efforts and joint account mapping (using tools like Crossbeam/Reveal) to uncover shared pipeline.

3. Affiliate & Influencer Program (The "Marketing" Pillar)

Scale our self-service Affiliate Program for bloggers, influencers, and publishers.
Optimise commission structures (CPA vs. RevShare) to maximise ROI while maintaining attractive incentives.
Manage high-volume recruitment campaigns to bring in new affiliates automatically.

4. Operations & Strategy

The Tech Stack: Own the Partner Relationship Management (PRM) infrastructure (e.g., PartnerStack, Impact, Allbound) to ensure accurate tracking and attribution across all three channels.
Attribution: Define clear rules of engagement to prevent channel conflict between direct sales, partners, and affiliates.
KPIs: Report on distinct metrics for each pillar (e.g., Tech: Retention uplift; Channel: Sourced Revenue; Affiliate: Traffic & Signups).

What’ll Make You a Great Match

Experience: 12-15 years in Partnerships, with exposure to at least two of the three key pillars (Tech, Channel, Affiliate). Building the function from the ground up, 0 to 1 experience is a must.
Context Switching: Ability to shift gears from high-touch relationship management (Channel) to high-volume/low-touch program management (Affiliates).
Technical Fluency: You can read API documentation and understand webhook triggers enough to scope a tech integration.
Commercial Acumen: You understand the difference in unit economics between paying a 20% lifetime revenue share to an agency vs. a one-time CPA to an affiliate.

Because Life’s Too Short For Boring Jobs

Take time off when you need it. We trust you to manage your energy and schedule responsibly.
We don’t track hours, just impact. Work when you’re most productive, as long as you show up for your team.
Competitive pay that reflects your skills, experience, and the value you bring.
Once a year, we also trade Zoom calls for real hugs and high-fives, gathering somewhere nice and sunny to connect, recharge, and celebrate.
Comprehensive physical and mental health coverage for you, your partner, and your family, because care shouldn’t come with fine print.

SaaS Labs takes pride in being an equal opportunity employer. We believe diverse teams build better products, which is why we're committed to making hiring or any employment decision regardless of race, colour, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity, sexual orientation, or any other characteristic.