About the Role

This is a high-impact role at the intersection of investments, operations, and technology. You’ll not only run and improve critical workflows for existing products, but also design and execute new operational processes from scratch for upcoming launches—partnering with cross-functional teams to build for scale and automation. If you thrive in fast-paced environments and enjoy solving complex problems that sit at the core of how investment products are delivered, this role is for you.

Key Responsibilities

• Take charge of operational workflows for current / future investment products, ensuring their smooth execution while proactively identifying areas for improvement. This includes reducing operational risk, increasing efficiency, and proposing enhancements such as process automation or error minimisation.

• Play a key role in shaping the end-to-end operational workflows for upcoming product launches.

• Collaborate closely with product, investment, compliance and technology teams to ensure scalable and efficient processes, with a focus on building for automation and long-term sustainability.

Projects you might work on 

• Design and implement operational workflows from the ground up, translating business and operational requirements into clear technical specifications.

• Develop and maintain standard operating procedures (SOPs) to support the smooth execution of investment products and related processes.

• Standardise and continuously improve documentation of investment workflows and product operations.

• Provide analytical support to the investment and operations teams, contributing to projects that may span data requests, monitoring, fund analysis, or product enhancement initiatives.

• Support the preparation of materials for quarterly reporting and Investment Committee (IC) meetings, as well as assisting with related ad-hoc requirements.

Accountability of the role

• ​​Ensure smooth operational processes

• Identify potential frictions and errors ahead of time.

• Ensure investment operations and monitoring processes run smoothly and accurately.

• Maintain clear and up-to-date documentation of all investment-related procedures.

Benefits

Employee financial and physical well-being

• Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.

• Comprehensive insurance coverage: Free panel outpatient GP clinic visits, group hospitalisation and surgical insurance, and Covid hospitalisation insurance coverage (conditions apply).

• Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.

Flexible work arrangements and policies

• Work-from-home policy: You may choose to work from home or the office depending on what works best for you and your team.

• Work-from-anywhere policy: You may request to work remotely for up to eight weeks in another country.

• Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.

• Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.

Learning and development opportunities

• Annual L&D budget: You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work.

Team bonding budget and initiatives

• Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.

• Annual off-sites (Sept): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.