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Content Manager

Job type: Full Time · Department: Marketing · Work type: On-Site

New York, New York, United States; London, England, United Kingdom; United States

We’re looking for a strategic, creative, and data-driven content manager to lead the planning, creation, and distribution of content across our key channels. This role sits at the heart of our brand, product, and thought-leadership programs, shaping the stories that define our voice in the market. You’ll collaborate closely with marketing, product, design, and leadership teams to deliver high-impact content that builds awareness, engagement, and pipeline.

Responsibilities

Content strategy & planning

  • Develop and maintain a cross-channel content strategy aligned with brand, product, and marketing goals.

  • Own the editorial calendar and ensure consistent, high-quality output across web, social, email, and campaigns.

  • Identify emerging trends, formats, and moments to create timely, relevant content.

  • Collaborate with leadership and subject matter experts to shape thought-leadership narratives.

Content creation

  • Write and edit high-quality content including blogs, reports, case studies, emails, landing pages, scripts, and social posts.

  • Partner with designers, videographers, and freelancers to turn ideas into compelling multimedia assets.

  • Repurpose content into multiple formats to increase reach and impact.

  • Uphold tone of voice and ensure brand consistency across all content.

Content performance & optimization

  • Track and analyze content performance using key metrics such as traffic, engagement, conversions, and attribution.

  • Use data to refine content strategy, improve quality, and optimize distribution.

  • Conduct regular content audits to identify gaps and repurposing opportunities.

  • Apply SEO best practices to improve discoverability and organic reach.

Cross-functional collaboration

  • Partner with product marketing, demand generation, brand, comms, and design teams to support campaigns and launches.

  • Work with external partners, influencers, and PR when needed to amplify content.

  • Coordinate with leadership to support executive visibility and thought leadership.

Project management

  • Manage the full content production lifecycle — from ideation and briefing to review, editing, and publishing.

  • Maintain timelines, workflows, and approvals across multiple stakeholders.

  • Manage external writers and agencies when required.

Requirements

  • 4–5 years of experience in content, editorial, or related roles (preferably in SaaS or HR tech).

  • Exceptional writing, editing, and storytelling skills with a strong portfolio.

  • Solid understanding of SEO, social platforms, and digital distribution channels.

  • Ability to translate complex topics into simple, engaging narratives.

  • Experience managing content calendars, workflows, and multiple stakeholders.

  • Comfortable working in a fast-paced, iterative environment.

  • Bonus: experience with video scripting, executive content, or influencer-led content.

Nice to have

  • Background in HR, HR tech, SaaS, or global employment topics.

  • Experience with LinkedIn-first content strategies.

  • Familiarity with AI-assisted content workflows (with strong human editorial judgment).


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