Implementation Tech Lead
Job type: Full Time · Department: Engineering · Work type: On-Site
Bengaluru, Karnataka, India; Gurugram, Haryana, India
Implementation Tech Lead - Wizshop
About the company:
At WizCommerce, we’re building the AI Operating System for Wholesale Distribution — transforming how manufacturers, wholesalers, and distributors sell, serve, and scale.
With a growing customer base across North America, WizCommerce helps B2B businesses move beyond disconnected systems and manual processes with an integrated, AI-powered platform.
Our platform brings together everything a wholesale business needs to sell smarter and faster. With WizCommerce, businesses can:
Take orders easily — whether at a trade show, during customer visits, or online.
Save hours of manual work by letting AI handle repetitive tasks like order entry or creating product content.
Offer a modern shopping experience through their own branded online store.
Access real-time insights on what’s selling, which customers to focus on, and where new opportunities lie.
The wholesale industry is at a turning point — outdated systems and offline workflows can no longer keep up. WizCommerce brings the speed, intelligence, and design quality of modern consumer experiences to the B2B world, helping companies operate more efficiently and profitably.
Backed by leading global investors including Peak XV Partners (formerly Sequoia Capital India), Z47 (formerly Matrix Partners), Blume Ventures, and Alpha Wave Global, we’re rapidly scaling and redefining how wholesale and distribution businesses sell and grow.
If you want to be part of a fast-growing team that’s disrupting a $20 trillion global industry, WizCommerce is the place to be.
Read more about us in Economic Times, The Morning Star, YourStory, or on our website!
Founders:
Divyaanshu Makkar (Co-founder, CEO)
Vikas Garg (Co-founder, CCO)
About WizShop
WizShop is WizCommerce's AI-driven, 24/7 self-service B2B ecommerce platform—a
configurable storefront designed to be deployed across multiple brands and tenants with minimal customization.
The platform combines a CMS-driven frontend, reusable widgets, and modern frontend
components to enable fast, scalable storefront implementations. WizShop is built and
evolved as a product, not a services-led solution.
The Role
We are looking for an Implementation Tech Lead who will own end-to-end
implementation delivery while ensuring that WizShop continues to evolve as a
productized, reusable, plug-and-play platform.
This role is critical in preventing WizShop from becoming a collection of one-off client
customizations. You will act as a guardian of product thinking, ensuring consistency,
reuse, and scalability across implementations.
Roles & Responsibilities
Client & Implementation Ownership
Act as the single point of ownership for WizShop implementations from kickoff to go-live.
Understand client requirements and translate them into CMS configurations, widget requirements, and frontend implementation tasks.
Own implementation timelines, milestones, and deliverables; coordinate UAT cycles, client sign-offs, and production releases.
Project Management & Execution
Create and maintain project plans, task breakdowns, and delivery schedules across frontend development, CMS setup, design changes, and integrations.
Proactively identify risks, blockers, and scope creep—drive timely resolution.
Ensure deadlines are realistic, clearly communicated, and adhered to.
Product vs Service Guardrail (Core Responsibility)
Clearly distinguish between product enhancements (benefit multiple tenants) and custom implementation work (to be minimized and tightly controlled).
Actively prevent client-specific hacks, forked logic, and one-off widget behavior.
Ensure widgets are configurable (not hardcoded), CMS configurations remain generic and reusable, and frontend behavior is consistent across storefronts.
Push back on non-productized solutions unless explicitly approved.
UI/UX Consistency & CMS Governance
Own consistency across WizShop storefronts—UI patterns, interaction models, and responsive behavior.
Oversee widget configuration and usage within the CMS; ensure correct adoption of existing and newly built reusable widgets.
Identify recurring implementation patterns and recommend new reusable widgets or enhancements.
Quality, UAT & Go-live Readiness
Plan and coordinate QA and UAT activities; ensure implementations are functionally correct, performance- and SEO-ready, and production-safe.
Own release checklists and final go-live coordination.
Process & Scale Enablement
Create and maintain implementation playbooks, CMS configuration guidelines, and widget usage best practices.
Continuously improve delivery processes to reduce time-to-go-live, rework, and client-specific deviations.
Enable WizShop to scale without linear increases in engineering effort.
What Success Looks Like
WizShop implementations ship faster and more predictably over time.
High reuse of widgets and configurations across clients.
Minimal client-specific custom logic.
Consistent UI and behavior across storefronts.
Clear separation between product enhancements and implementation work.
Must-Have Qualifications
Experience: 4–8 years in implementation, project management, or delivery Roles.
Product Mindset: Strong ability to think in reusable capabilities, not custom builds.
Technical Understanding: Solid understanding of frontend systems and CMS- driven architectures.
Multi-tenant Experience: Experience managing multi-tenant or multi-client platforms.
Communication & Ownership: Strong stakeholder management skills; ability to push back constructively to protect product integrity.
Nice-to-Have
Experience with WordPress / Elementor or similar CMS platforms.
Exposure to React or component-based frontend systems.
Experience with ecommerce storefront implementations.
Familiarity with performance, SEO, and responsive design principles.
Why WizCommerce
Build AI-first products transforming a $10 trillion industry.
Work with a deeply technical founding team from Bessemer, EY-Parthenon, and Zomato.
Shape product delivery in hypergrowth (5× growth in 2025).
Influence products touching $100M+ GMV, 700+ reps, 300K+ buyers.
Competitive compensation, meaningful equity, high-autonomy environment.
Compensation: Best in the industry
Role location: Bengaluru/Gurugram
Website Link: https://www.wizcommerce.com/
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